Quality
Innovation
Performance
Quality
Innovation
Performance
We are a prominent player in the global mining industry, specializing in comprehensive mining projects encompassing equipment supply, procurement services, and contract outsourcing. Sena Mining Products LLC has been steadily forging a worldwide reputation for delivering top-notch products and services. As your dedicated Mining Equipment Specialists, we maintain an unwavering commitment to excellence, ensuring your complete satisfaction in every project.
our process
The Sena Mining Way
Whether supplying products or rendering services, our final product to every customer passes through the SENA MINING PROCEDURE before being delivered.
Gather as much information from client as possible concerning the package required and collect the minutest detail! Why buy something you don't need or would not best fufill your needs?
Inform our expert manufacturers on the clients specifications and how best they can be met. At this stage, several manufacturers are consulted to find the best available.
Negotiate with manufacturer or service provider for best price and quality available so these savings can be passed on to you!
Contract is established with both the supplier and client and every detail is made transparent to both parties to eliminate unnecessary delays and to ensure efficient delivery. If you need it right away, we will send it right away!
Supply the package to the consumer. Shipment, payment and delivery are carried out according to contract terms. This step may include additional training and installation as per the contract agreed upon.
Follow up with the client to ensure maximum satisfaction and determine if we can be of further assistance. In the unlikely event that a customer finds our package unsatisfactory, we immediately contract the suppliers(s) to discuss our options and implement a resolution that honours th contractual agreement and ensure client satisfaction.